Returns
Returns or exchanges of full-price merchandise must be made within 21 days of your order delivery date. Returned products must be new, unopened and in original condition. Any open items are not eligible for refund or exchange. Please email us at hello@hdskinshop.com with your order number and the product(s) you’d like to return.

Refused items that are eligible for refunds will be charged N200 for bank charges and bank levy
All Sale items, Special Discount Offers, and purchases made during Special Sales Events (including free shipping, gift with purchase, pop-up, etc.) are final sale and are not eligible for return/refund. Please check the parameters of the promotion before purchasing.

Within 7 days of receiving your return, your refund will be processed after an inspection and a credit will be sent to your bank account. Please note return shipping fees are the purchaser’s responsibility and the original shipping fees paid are non-refundable. Also, refused shipments will not be refunded.
If your order qualified for free shipping, and you are returning a product for a reason other than it being defective or different from what you actually ordered, you will be responsible for paying the return shipping costs as well as the original shipping costs that were waived by the free shipping policy.

In the case of items damaged during shipping, please SAVE THE PACKAGE & PACKING MATERIALS and email us immediately at hello@hdskinshop.com.
Thank you!
Updated October 2022